Frequently Asked Questions
Category 1: Product & Quality
Yes, our formulas are pH-balanced specifically for pet skin and are safe for all breeds and life stages.
Pets have a different skin pH than humans. Our products are formulated at $pH \ 6.5$ to $7.5$ to protect their natural skin barrier.
Absolutely. We use pet-safe, hypoallergenic aromatherapy oils that provide a calming effect without irritating their olfactory senses.
No, we pride ourselves on being “nasties-free.” Our products contain no parabens, sulfates, or artificial dyes.
Typically, our products have a shelf life of 24 to 36 months. Please check the specific date on the packaging.
Category 2: Shipping & Retail
Yes, we ship Power Panda products worldwide. Shipping costs and times vary by destination.
Yes, our leave-in hair care sprays are designed for use on both wet and dry fur to detangle and add shine.
While our ingredients are mild, we recommend a patch test first. If irritation occurs, discontinue use and consult a vet.
We often include trial sachets with orders or offer “Discovery Sets” for purchase on our website.
Category 3: Agency & Distribution
You can apply through our “Join Us” page by filling out the agent application form.
Our wholesale MOQs are flexible to support growing businesses. Please contact our sales team for the current rate card.
Yes, we provide high-resolution imagery, product training manuals, and promotional displays for our partners.
We do offer territorial exclusivity for qualified “Gold-tier” distributors depending on the region and volume.
Category 4: OEM/ODM & Manufacturing
OEM (Original Equipment Manufacturing) uses your formula/design; ODM (Original Design Manufacturing) uses our R&D and formulas under your brand.
Yes, our laboratory can create signature aromatherapy scents exclusive to your brand’s product line.
For existing formulas, it takes 3-4 weeks. Custom R&D projects typically take 8-12 weeks from concept to production.
Yes, we offer a “turnkey” solution, including bottle sourcing, label design, and final packaging.
We welcome all potential business partners to visit our R&D center and production plant for a site inspection.
Initial consultations are free. A R&D deposit may be required for complex, custom-engineered formulas, which is usually credited back upon the first mass order.
